
DALLAS — If you board a plane with flight attendant John McKay, you’re likely going to be offered much more than a bag of pretzels. Limited time: Save 25% on NBC News subscription Get exclusive reporting, live Q&As and ad-free reading. That’s because in addition to his carry-on, the Las Vegas-based Southwest Airlines employee packs a journal that really belongs to his passengers. Sometimes McKay makes an announcement, other times he says he’ll just hand the journal to a passenger who seems like a good fit.
Main Idea: Southwest Airlines flight attendant John McKay shares a communal journal with passengers, giving them a chance to write down personal thoughts, hopes, and grief during flights.
Key Points:
No clear negative impact identified.
Southwest Airlines flight attendants can make flights feel more human and less stressful by giving passengers a chance to share feelings and support.
Rate how each entity in this article affected the American people.
Southwest Airlines flight attendant whose communal journal project is the central focus of the article.
McKay’s employer and the airline context for the journal-sharing project.
Passenger who is specifically named as participating in the journal and quoted in the article.
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