In order to reevaluate how to run Airbnb during the pandemic, CEO Brian Chesky said he leaned on a principle that Steve Jobs used at Apple regarding how leaders should spend their time. In a recent appearance on the "This Week in Startups" podcast, Chesky said when the vacation rental company lost about 80% of its business in just eight weeks after COVID-19 shut down the tourism industry, he used the time to adjust how the business operated.
Main Idea: Airbnb CEO Brian Chesky says the pandemic pushed him to change how he runs the company, and he now follows a Steve Jobs-inspired rule to keep Airbnb focused on only a few big priorities.
Key Points:
Chesky’s tighter control could slow Airbnb’s changes and leave some hosts or guests facing delays or fewer new features.
A sharper focus on product and service may make Airbnb more reliable and easier to use for travelers and hosts.
Rate how each entity in this article affected the American people.
Company at the center of the story, described as changing how it operates after the pandemic.
Airbnb CEO and central subject of the article; his post-pandemic management approach is the main focus.
Historical business figure whose management principle Chesky says he adopted and references throughout the article.
Company associated with Steve Jobs and the management example discussed in the article.
Named former Apple marketing executive whose involvement is described as instrumental to Airbnb’s restructuring.
Named former Apple executive whose advice and perspective Chesky says influenced Airbnb’s changes.
Podcast host quoted as the interviewer in the discussion with Chesky.
Podcast where Chesky made the remarks; included as the interview venue/source of the comments.
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